Shipping policy

Last updated: May 2026

FREE WORLDWIDE SHIPPING
All orders ship free with no minimum order requirement, to any country we serve.

PROCESSING TIME
Orders are processed within 1–3 business days of being placed.

DELIVERY ESTIMATES
Estimated delivery time is 2 to 30 days depending on your location, product availability, and current order volume. Most orders arrive within 2 weeks. During high-demand periods or for items with limited stock, delivery may take up to 30 days.

We appreciate your patience — every order is handled with care.

TRACKING
Once your order ships, you will receive a confirmation email. Tracking availability may vary depending on the shipping carrier and destination country.

DELAYS
Novo Car Supplies is not responsible for delays caused by customs, weather, or carrier disruptions. If your order has not arrived within 35 days, contact us at support@novojdm.com and we will investigate on your behalf.

CONTACT
support@novojdm.com — please allow 2–4 business days for a response.